Real results from real businesses
See how Indian businesses are using CallMissed to transform their customer operations.
Sanfe
Health & Hygiene D2CResponse time: 4 hours → 2 minutes
The Challenge
Sanfe, a rapidly growing D2C health brand, was receiving hundreds of customer support requests daily — across WhatsApp, email, and Instagram. With a small support team, response times were hovering at 4 hours. CSAT scores were declining as the brand scaled.
The Solution
CallMissed deployed an AI agent on WhatsApp that could handle order status queries, return requests, and product FAQs autonomously. The AI was trained on Sanfe's product catalogue, return policy, and FAQ document — going live in under a week.
Results
Response time
CSAT Score
AI Resolution Rate
Time to deploy
“CallMissed completely transformed our customer support. Response time dropped from 4 hours to under 2 minutes — and our CSAT went from 72% to 94% in just 6 weeks.”
Priya Nair
Head of Customer Experience, Sanfe
FitProperty
Real Estate Platform80% of pre-sales queries handled by AI
The Challenge
FitProperty, a property discovery and rental platform, was losing leads because potential buyers and tenants were sending enquiries after office hours — and receiving replies the next morning, by which time they had moved on to a competitor.
The Solution
CallMissed deployed a 24/7 AI agent across WhatsApp and Messenger that could answer property queries, share brochures, collect buyer preferences, and book site visit appointments automatically — all without a human in the loop.
Results
After-hours leads captured
Pre-sales queries by AI
Site visits booked/week
Lead response time
“We were losing leads because no one was available after 6pm. CallMissed AI agents now handle 80% of our pre-sales queries autonomously. It's like having a team that never sleeps.”
Rahul Sharma
Co-founder, FitProperty
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